FAQ

Is it easy to apply strip lashes?

It is very easy and simple to apply lash strips, and much easier than applying individual lash extensions. Enjoy the comfort of doing your lashes at home under 5 minutes, at a much more affordable price.  

How should lashes be removed from the tray?

Always use tweezers to hold one end of the eyelash band and gently peel it from the tray. Never use your hands, which could lead to accidentally peeling the lashes off of the band.

Is Eva Rae Collections a cruelty free brand?

Yes. Our lashes are cruelty free silk, and no product is tested on, or created, using animals.

What is your return policy?

Please visit our Return and Exchange page to read our policy.

I need to cancel my order. Can that be done?

Once orders are placed we cannot cancel your order. Please be 100% sure and accurate before submitting your order.

If my address was typed in wrong, can it be changed?

If your package has already been sent out you will need to contact USPS to see if you are able to correct the address. Eva Rae Collections and USPS are not responsible for incorrect addresses imputed by the customers. If your package is sent back to us you will have to pay the additional shipping fee. Always make sure your address is correct!!!